Library
We believe in continuing education. We dedicate at least ten percent of our time to overhead research and development in areas that are relevant to our business and our clients. Here are some reference resources you might find useful.
Internet:
Balanced Scorecard Report – Harvard Business School Publishing
Recommended reading (books):
If Disney Ran Your Hospital …9 1/2 Things You Would Do Differently
Fred Lee, 2004
Blue Ocean Strategy
W. Chan Kim and Renee Mauborgne
We developed a visual Strategy Canvas tool based on this book.
The Experience Economy
Joseph Pine and James Gilmore
We developed a series of workshops and tools catalyzed by some of the principles of these authors.
The Balanced Scorecard
Robert Kaplan and David Norton, Harvard Publishing
We developed an extensive Strategy Mapping methodology consistent with the ideas introduced here and updated in later writings.
The Strategy-Focused Organization
Robert Kaplan and David Norton, Harvard Publishing
Strategy Maps
Robert Kaplan and David Norton, Harvard Publishing
The Innovator’s Dilemma
Clayton Christensen, Harvard Publishing
The Innovator’s Solution – Creating and Sustaining Successful Growth
Clayton Christensen, Michael Raynor
The Price of Government – Getting the Results We Need in an Age of Permanent Fiscal Crisis
David Osborne (co-author of Reinventing Government) and Peter Hutchinson, 2004
The Capability Maturity Model
Carnegie Mellon University, 1994
This book inspired us to create a visual Capability/Maturity Assessment tool based on our 7 Elements.
Winning at New Products
Robert G. Cooper, 1993
Moneyball
Michael Lewis, 2003
Top Management Strategy
Benjamin B. Tregoe and John Zimmerman, 1980
The Rise and Fall of Strategic Planning
Henry Mintzberg, 1994
Recommended reading (articles):
The 7 Deadly Sins of Performance Measurement [and How to Avoid Them]
Michael Hammer, MIT Sloan Management Review, Spring 2007
Blue Ocean Strategy – From Theory to Practice
California Management Review, Spring 2005
Blue Ocean Strategy
W. Chan Kim and Renee Mauborgne, Harvard Business Review, October 2004
Redefining Competition in Healthcare
Michael Porter and Elizabeth Olmsted Teisberg, Harvard Business Review, June 2004
BSC Basics: Getting it Right
Harvard Business Online, May 2003
The experience IS the marketing
Joseph Pine and James Gilmore, Strategic Horizons, LLP, 2002
Having Trouble with your Strategy? Then Map It
Robert Kaplan and David Norton, Harvard Business Review, September – October 2000
What is Strategy?
Michael Porter, Harvard Business Review, February 2000
Turning Goals into Results: The Power of Catalytic Mechanisms
Jim Collins, Harvard Business Review, July – August 1999
Welcome to the Experience Economy
Joseph Pine and James Gilmore, Harvard Business Review, July – August 1998
The Four Faces of Mass Customization
Joseph Pine and James Gilmore, Harvard Business Review, January – February 1997
Making Strategy: Learning by Doing
Clayton Christensen, Harvard Business Review, November – December 1997
Using the Balanced Scorecard as a Strategic Management System
Kaplan & Norton, Harvard Business Review, January – February 1996
Strategy As Revolution
Gary Hamel, Harvard Business Review, July – August 1996
The Balanced Scorecard – Measures that Drive Performance
Kaplan & Norton, Harvard Business Review, January – February 1992
What is Art reading now?
Made to Stick
What is Jenny reading now?
Cradle to Cradle