Updates
November 18, 2010: Art Frohwerk conducts a workshop on Experience Design in Healthcare in Toronto, ON
In this Quantum Transformation Technologies learning workshop, Disruptive Innovation, Art presents unique Storyboard, Master Process, and Experience Design methodologies. He will show how complex technical issues and systems connect with cultural design to create Patient “stories.” These leading-edge methods enable organizations to align their people, processes, and other resources to create meaningful Patient Experiences.
October 12, 2010: Art Frohwerk presents Master Process Planning at the University of Washington
Art returns to UW to present this Master Process workshop, offered by the Professional & Organizational Development Division. Check back soon for course information on UW’s POD website.
http://www.washington.edu/admin/hr/pod/courses/descriptions/Q1160.html
June 23, 2010: Art Frohwerk presents Experience Design: A Framework for Patient Care at the Change Foundation in Toronto, ON
In this Meeting of the Minds learning exchange, Art presents the fundamentals of Experience Design in healthcare. This session aims to provide an overarching framework for understanding and making improvements to the Patient Experience. Art introduces the visual Storyboard and Master Process tools and a set of Design Principles that may be used to facilitate transformational change.
The title of this exchange is Rethinking Health Services with Patients Top of Mind. The Change Foundation designed the model for its signature invitational exchange series, Meeting of the Minds, true to its tagline — healthcare deserves our finest thought — and to its commitment to drive informed policy debate. The Meeting of the Minds offers select thought leaders in Ontario’s healthcare community a facilitated forum for frank and substantive discussion where they can hear, deliberate — and perhaps heed — the evidence, experience, and insights presented by proven healthcare leaders and thinkers across the country and beyond.
http://www.changefoundation.ca/docs/MoM2010ARTFROHWERK.pdf
December 1, 2009: Art Frohwerk presents Master Process Planning at the University of Washington
This workshop (Q1160), The Master Process: Perspectives, Tools, & Strategy for Operations and Innovation Improvement, is offered by the UW Professional & Organizational Development division.
The Master Process is designed for leaders and presents a set of tools for visually representing your organization’s way of doing business—all on one piece of paper. The Master Process shows how expectations, key processes, roles, systems, critical issues, and desired outcomes are connected, and offers a clear, high-level perspective on business operations. By employing the Master Process, leaders can help their organizations better leverage resources, address waste and gaps, and focus on priorities.
This course provides participants with insights and resources to apply the Master Process and chart a new course for efficiency and improvement in their organizations. Principles and tools will be introduced, a case study will be examined, and participants will have a chance to start sketching-out their own Master Process pictures.
http://www.washington.edu/admin/hr/pod/courses/descriptions/Q1160.html
March 25, 2009: Art Frohwerk presents Master Process picture & tools at the University of Washington
This seminar is part of The Resilient Organization, a special series offered by the University Consulting Alliance to help UW leaders and their organizations succeed.
Employing the Master Process helps organizations better leverage resources and provides insight to address waste, gaps, ambiguity, and unmet expectations. It helps to simplify and make improvements by focusing on priorities, desired outcomes, and useful quality. Often, it gets the whole organization onto the same page about what we do, how we do it, and why. Further, the Master Process has been found to provide a useful structure for keeping future initiatives properly connected to key objectives and keeping processes, roles, systems, and organizational culture relevant.
January 23, 2009: Art Frohwerk teaches at Bainbridge Graduate Institute
Art Frohwerk is scheduled to present a Sustainable Operations class at BGI. He will discuss how to guide transformation in an operational setting.
http://www.bgiedu.org/
November, 2008: Clearpath launches new website
Clearpath has grown over the last five years. As we continue to look at the big picture, we are finding the best ways to describe who we are and what we do. We are proud to announce the launch of our redesigned website with a focus on visualizing and implementing sustainable results. Thank you for visiting!
February through July 2008: Art Frohwerk facilitates Forward Shoreline community meetings
The City of Shoreline needs to engage the community in discussions about its future. In an effort to deal with the contentiousness of various groups that has built-up over several years, Art will plan and lead community meetings. The dialog will create the conditions for the City to take the lead in bringing people together. We will achieve consensus on Shoreline’s vision for the next 25 years.
May, 2008: Clearpath guides City of Lynnwood Community Visioning workshop
Art Frohwerk will train city staff facilitators and develop the approach to engage the community in distilling their year-long Envisioning the Future program. Working with the Mayor and his leadership team, Art will guide them through a process to distill the community input into implementable plans.
February, 2008: Art Frohwerk celebrates the grand opening of Seton Medical Center Williamson in Austin, TX
Clearpath has been a major advisor and ‘engineer’ in designing and implementing the Patient/family/staff experience for a new ‘greenfield’ hospital. The grand opening celebrates the unique accomplishments of this project.
http://www.seton.net/locations/seton_medical_center_williamson
November, 2007: Clearpath launches new brand
We are partnering with smashLAB of Vancouver, BC, to refresh our brand. They have been especially insightful in understanding and simplifying our complex offering.
http://www.smashlab.com
March 21, 2007: Clearpath awarded Spokane Valley’s Sprague/Appleway Revitalization Contract
Clearpath will assist the City of Spokane Valley in redeveloping the Sprague/Appleway corridor. The project aims to turn the area into a thriving commercial resident district and to positively shape the physical and economic future of the Valley through this urban redevelopment project. Learn more about the project at http://www.spragueappleway.com/.
February 28, 2007: City of Kenmore selects new location for City Hall
Over the past year, Clearpath has assisted the City of Kenmore in identifying potential sites which would meet the criteria and future needs of the City. Through the recommendation of Clearpath, the City of Kenmore has selected 1.62 acre site located at 18120 68th Ave NE, Kenmore, WA, as the new location for their City Hall.
February 19, 2007: Trinity Lutheran College to relocate campus to Everett
It has been two years since Clearpath began its relationship with Trinity Lutheran College. Clearpath assisted Trinity in engaging the college stakeholders to formulate a strategy and create a comprehensive relocation blueprint to guide the selection of a campus relocation site.
http://www.tlc.edu/campuslife/location.html
January 24 & 25, 2007: Art Frohwerk presents Experience Design Workshop at Seton Leadership Retreat
Art introduces the key concepts of Experience Design to Healthcare Network Executives to demonstrate how they can deliver the next level of value to their customers. Read more about Experience Design as one of the Top Hot Jobs for 2007 in this Fast Company article, http://www.fastcompany.com/articles/2007/01/top_jobs_2007.html.
Dec. 1, 2006: La Plaza North America enters a joint venture with Morgan Stanley
La Plaza North America receives $50 million from investment bank giant Morgan Stanley. Read the Puget Sound Business Journal article.
http://seattle.bizjournals.com/seattle/stories/2006/12/04/story2.html
Aug. 1, 2006: Clearpath joins Approach Management Services and Trinity Real Estate to create La Plaza North America, LLC.
La Plaza North America is a leading visionary organization committed to creating and developing places and projects that are economically viable and unite people of all cultures. La Plaza North America has acquired its first site located in Kent, WA.
August, 2006: Clearpath awarded City of Lynnwood Highway 99 Corridor Development Contract
Clearpath will provide the City of Lynnwood economic development consulting services for Highway 99 Revitalization Strategies. We will assist the City in determining the market potential and economic feasibility of new development and implementation strategies to encourage desired development along the Highway 99 Corridor.
July 26, 2005: Art Frohwerk is guest speaker at the Chief Executive Forum in Mill Creek, WA.
Art Frohwerk will present the Clearpath approach to help you discover new revenue, better align your people toward a common goal, and achieve measurable results faster. You will gain an understanding of how your organization’s capability and maturity affect success.
July 21, 2005: Art Frohwerk is guest speaker at the CEO forum in Portland, OR: Business Culture & Accountability…or, what enables things to get done?
Art Frohwerk will introduce definitions, a framework, and processes. Through a series of visual tools and exercises, he will provide you with the foundation needed to achieve your goals – the steps to accountability, the elements of a business that need accountability, how organizational capability and maturity affect readiness, and the do’s and don’ts of building an effective culture.
June 27, 2005: Clearpath hosts the Institute for Collaborative Building “Idea Lab” discussion.
Art Frohwerk leads members and guests of the UW Institute in an “Idea Lab” discussion. The goal is to outline the type and magnitude of problems that cause increased cost, extended time, or reduced quality of our best intentions to build. Our desired outcome is to create a compelling picture for action needed to enable change in how we work together on complex projects in our communities.
June 23, 2005: Clearpath participates in the Association of Washington Cities Annual Conference: On the Road to Healthy Cities.
Art Frohwerk and Rob Larsen present “Economic Development: A Framework for Success and the Role of the Elected Official.” This session will offer a practical approach to economic development that any city government can use to define and achieve desired results. You will learn the often missed steps that create the conditions for the right economic progress to occur in your community. Special emphasis will include the unique challenges and leadership role of elected officials in creating and maintaining these conditions throughout the Economic Development process.
May 24 and July 7, 2005: Clearpath facilitates meetings with North King County Council leadership.
Clearpath joins the NKCC Coalition of Cities as a member. Recent meetings begin to outline goals, benefits, and challenges in working together as a team of diverse communities. We are establishing a framework of visual tools to engage key people in addressing shared priorities for economic development.
May 5, 2005: Clearpath participates in the Institute for Collaborative Building Forum: Aligning the Construction Industry & Economic Development in the Puget Sound Region to Create Livable Communities.
Art Frohwerk, co-founder of the Institute and panel speaker on Collaborative Building, discusses the issues for effectively engaging the community in defining and planning for economic development. Emphasis is on the need for “building relevance” with the community.
March 14 and April 6, 2005: Clearpath facilitates meetings with Eastside Leadership.
Clearpath introduces a framework for Eastside Leadership to discuss opportunities and begin the alignment of key participants on the value of working together. Several issues will be clarified and materials developed to help facilitate new conversations and move them toward their unique vision. This work is background preparation for the Eastside Leadership Conference – conducted on June 15, 2005, as an effective forum for discussion and action on issues pertaining to regional economic vitality. Attendees include: Board of Directors from nine Eastside Chamber Boards of Directors, Members of the Eastside Business Roundtable and Local/County/State Elected Leaders.
Alliances:
- Collaboration with ABS of Toronto for Business Intelligence software and metrics analyst services
- Collaboration with smashLAB of Vancouver, BC for identity design and website development
- Teaming with Quantum Innovations for Personal Styles effectiveness
- Teaming with Outside Edge for ‘Zoom’ training and implementation – an interactive rapid process improvement methodology
- Teaming with MetPartners for strategic real asset advisory services – executive coaching, strategic planning, development studies, property search)
- Teaming with Clearpath Real Estate, LLC for numerous corporate and community projects requiring strategic assessment, advice, transaction support, planning of large-scale commercial property issues