We would like to share our recent thoughts. These articles are based on our experiences working in challenging environments. In many cases, ideas are triggered during our on-going research and development. In other instances, we are inspired by client engagements. We are always looking for significant opportunities.
- Designing Positive, Memorable Experiences…in Healthcare by Art Frohwerk
- Missed Connections – The Healthcare Experience for Patients, Families, and Staff by Art Frohwerk
- Disruptive Innovation: Patient/Family-Focused Care in Managing Change, a Summer 2010 Special Report: Health Sector Transformation, by Ted Ball
The following design briefs are also available to our clients. Please contact us for more information.
- Strategic Framework
- Master Process
- Experience Design
- The Storyboard